Episodes

Credit unions grow differently because the mission is different.

It is not just about getting attention.
It is about earning trust.
It is about serving members well.
It is about using data, marketing, and technology to create better conversations before the loan ever starts.

In this episode of The MikedUp Show, Michael Kelleher and Michael Zau sit down with Malik Wilkes, CMB, Assistant Vice President of Product Marketing Mortgages at Space Coast Credit Union, for a conversation about leadershi...

Growth inside a credit union looks different.

It is not just about volume.

It is about members.
It is about trust.
It is about service.
It is about building a mortgage department that can grow without losing the mission that made credit unions matter in the first place.

In this episode of The MikedUp Show, Michael Kelleher and Michael Zau sit down with Christopher Sailus, Director of Mortgage Lending at Oregon State Credit Union, for a conversation about change management, member experience, ...

Risk is usually treated like something mortgage companies need to avoid.

Roy George sees it differently.

In this episode of The MikedUp Show, Michael Kelleher and Michael Zau sit down with Roy George, President of MOR Lending, for a conversation about how risk, compliance, operations, and technology can become the foundation for reinvention.

Roy brings a rare combination to the mortgage industry. He has led at the executive level across fintech, compliance, and operations, giving him a view o...

Attention is easy to chase.

Trust is harder to earn.

In this episode of The MikedUp Show, Michael Kelleher and Michael Zau sit down with Drew Gillett, Vice President of Marketing at Guild Mortgage, for a conversation about what mortgage marketing actually needs to become.

Drew leads marketing at one of the largest retail mortgage lenders in the country, supporting field marketing, marketing training, retail social media, web and digital, content, design, lead management, sales engagement, and...

What would a mortgage company look like if it was built around the way top loan officers actually work?

In this episode of The MikedUp Show, Michael Kelleher and Michael Zau sit down with Max Leaman, CEO of LoanPeople, for a conversation about what it takes to build a platform that helps originators perform at a higher level without losing the parts of the business that matter most.

Max brings the rare perspective of someone who has lived the loan officer role at an elite level. Over a 20 plus...

Value in mortgage is not just about rate.

It is about trust.
It is about communication.
It is about execution.
It is about whether the inside of the company is strong enough to deliver what the outside is promising.

In this episode of The MikedUp Show, Michael Kelleher and Michael Zau sit down with Kevin Peranio, Chief Lending Officer and partner at PRMG, for a conversation about leadership, customer experience, accountability, and what it really means to lead with value in today’s mortgage ma...

Some leaders are prepared for the role before the title arrives.

In this episode of The MikedUp Show, Michael Kelleher and Michael Zau sit down with LaTasha Waddy, President of NFM Lending, for a conversation about leadership, timing, responsibility, and what it takes to guide a major mortgage organization through a changing market.

LaTasha brings more than two decades of experience across legal affairs, corporate finance, contract management, regulatory compliance, and executive leadership. B...

Not everything with automation is AI.

And not every “AI tool” is actually changing the business.

In this episode of The MikedUp Show, Michael Kelleher and Michael Zau sit down with Quinton Harris, Chief Growth and Strategy Officer at Texana Bank Mortgage, for a straight conversation about what mortgage leaders are getting right and wrong when it comes to AI, growth, and strategy.

Quinton brings more than two decades of mortgage experience to the table. Since entering the business in 2002, he ...

What happens when the loan officer stops waiting for the tech stack and starts building the workflow themselves?

In this episode of The MikedUp Show, Michael Kelleher and Michael Zau sit down with Brandon Durham for a conversation about a major shift happening inside the mortgage industry.

The old question was simple.

Do you buy the technology or build it yourself?

But now there is a third answer.

The producer.

Top loan officers are no longer just using the tools handed to them. They are s...

Season 5 of The MikedUp Show starts with a conversation that cuts straight into what mortgage leaders need to be thinking about right now.

Michael Kelleher and Michael Zau sit down with Rick Roque, CMB of NFM Lending, for a direct conversation about where the mortgage industry is headed, what leaders need to stop ignoring, and why waiting for rates to come down is not a strategy.

This is not another episode about AI replacing people.

This is about what happens when AI, data, borrower expectat...