Episodes

Ryan Grant was running a profitable mortgage company when Better came calling. His first answer was no.

What changed his mind? Technology that challenged his assumptions about the cost of lending, combined with something he believed technology alone could not provide: a local mortgage advisor who knows the customer and stays involved after closing.

In this episode of The MikedUp Show, Michael Kelleher and Michael Zau sit down with Ryan Grant of NEO Home Loans to explore a difficult leadership ...

Capital markets touches everything.

Pricing.
Risk.
Investor delivery.
Loan officer confidence.
Operations.
Execution.
The final result the borrower feels.

In this episode of The MikedUp Show, Michael Kelleher and Michael Zau sit down with Ashley Puckett, AVP of Capital Markets at Novus Home Mortgage, for a conversation about what it really means to understand the mortgage business from more than one seat.

Ashley’s career has been built through curiosity, consistency, and a willingness to lear...

Some companies grow by chasing volume.

Others grow by building something people want to belong to.

In this episode of The MikedUp Show, Michael Kelleher and Michael Zau sit down with Sarah Valentini, Co-Founder and CEO of radius financial group, for a conversation about leadership, culture, community, and what it takes to build an independent mortgage bank that lasts.

Sarah started radius financial group in 1999 and has spent more than two decades building a company known not only for product...

What if the best recruiting strategy was not a signing bonus?

What if it was ownership?

In this episode of The MikedUp Show, Michael Kelleher and Michael Zau sit down with Ron Mueller of USA Mortgage for a conversation about employee ownership, long term retention, loan officer development, and what it means to build a mortgage company where people have a real stake in the outcome.

Ron has spent 25 years in mortgage. He has been a loan officer, a top producer, a branch builder, a regional lea...

Credit unions grow differently because the mission is different.

It is not just about getting attention.
It is about earning trust.
It is about serving members well.
It is about using data, marketing, and technology to create better conversations before the loan ever starts.

In this episode of The MikedUp Show, Michael Kelleher and Michael Zau sit down with Malik Wilkes, CMB, Assistant Vice President of Product Marketing Mortgages at Space Coast Credit Union, for a conversation about leadershi...

Growth inside a credit union looks different.

It is not just about volume.

It is about members.
It is about trust.
It is about service.
It is about building a mortgage department that can grow without losing the mission that made credit unions matter in the first place.

In this episode of The MikedUp Show, Michael Kelleher and Michael Zau sit down with Christopher Sailus, Director of Mortgage Lending at Oregon State Credit Union, for a conversation about change management, member experience, ...

Risk is usually treated like something mortgage companies need to avoid.

Roy George sees it differently.

In this episode of The MikedUp Show, Michael Kelleher and Michael Zau sit down with Roy George, President of MOR Lending, for a conversation about how risk, compliance, operations, and technology can become the foundation for reinvention.

Roy brings a rare combination to the mortgage industry. He has led at the executive level across fintech, compliance, and operations, giving him a view o...

Attention is easy to chase.

Trust is harder to earn.

In this episode of The MikedUp Show, Michael Kelleher and Michael Zau sit down with Drew Gillett, Vice President of Marketing at Guild Mortgage, for a conversation about what mortgage marketing actually needs to become.

Drew leads marketing at one of the largest retail mortgage lenders in the country, supporting field marketing, marketing training, retail social media, web and digital, content, design, lead management, sales engagement, and...

What would a mortgage company look like if it was built around the way top loan officers actually work?

In this episode of The MikedUp Show, Michael Kelleher and Michael Zau sit down with Max Leaman, CEO of LoanPeople, for a conversation about what it takes to build a platform that helps originators perform at a higher level without losing the parts of the business that matter most.

Max brings the rare perspective of someone who has lived the loan officer role at an elite level. Over a 20 plus...

Value in mortgage is not just about rate.

It is about trust.
It is about communication.
It is about execution.
It is about whether the inside of the company is strong enough to deliver what the outside is promising.

In this episode of The MikedUp Show, Michael Kelleher and Michael Zau sit down with Kevin Peranio, Chief Lending Officer and partner at PRMG, for a conversation about leadership, customer experience, accountability, and what it really means to lead with value in today’s mortgage ma...

Some leaders are prepared for the role before the title arrives.

In this episode of The MikedUp Show, Michael Kelleher and Michael Zau sit down with LaTasha Waddy, President of NFM Lending, for a conversation about leadership, timing, responsibility, and what it takes to guide a major mortgage organization through a changing market.

LaTasha brings more than two decades of experience across legal affairs, corporate finance, contract management, regulatory compliance, and executive leadership. B...

Not everything with automation is AI.

And not every “AI tool” is actually changing the business.

In this episode of The MikedUp Show, Michael Kelleher and Michael Zau sit down with Quinton Harris, Chief Growth and Strategy Officer at Texana Bank Mortgage, for a straight conversation about what mortgage leaders are getting right and wrong when it comes to AI, growth, and strategy.

Quinton brings more than two decades of mortgage experience to the table. Since entering the business in 2002, he ...

What happens when the loan officer stops waiting for the tech stack and starts building the workflow themselves?

In this episode of The MikedUp Show, Michael Kelleher and Michael Zau sit down with Brandon Durham for a conversation about a major shift happening inside the mortgage industry.

The old question was simple.

Do you buy the technology or build it yourself?

But now there is a third answer.

The producer.

Top loan officers are no longer just using the tools handed to them. They are s...

Season 5 of The MikedUp Show starts with a conversation that cuts straight into what mortgage leaders need to be thinking about right now.

Michael Kelleher and Michael Zau sit down with Rick Roque, CMB of NFM Lending, for a direct conversation about where the mortgage industry is headed, what leaders need to stop ignoring, and why waiting for rates to come down is not a strategy.

This is not another episode about AI replacing people.

This is about what happens when AI, data, borrower expectat...

Darryl Caffee, Senior Vice President at Webster Five, joins Mike’d Up to discuss what it really takes to build a long-term career in mortgage and why most professionals misunderstand the path early on.

With a background spanning law, operations, collections, and executive leadership, Darryl brings a full-cycle perspective on lending that goes beyond production and into performance, policy, and purpose.

Key topics in this episode:

• Why saying yes early in your career creates more opportunity ...

Tom Davis, Chief Sales Officer at Deephaven Mortgage, joins Mike’d Up to break down one of the most overlooked opportunities in today’s market: equity.

With over $30 trillion in tappable home equity and the majority of borrowers locked into sub-5% rates, the traditional refinance-driven playbook is no longer enough. In this episode, Tom explains why the next phase of mortgage growth will be driven by second liens, Non-QM products, and deeper engagement with the clients loan officers already hav...

In this episode of Miked Up, we sit down with Patty Arvielo, CEO & Co-Founder of New American Funding, to break down the mindset, systems, and leadership philosophy behind building one of the largest mortgage companies in the country.

From starting as a loan processor to leading a national powerhouse, Patty shares what it really takes to evolve from employee to entrepreneur—and why most originators never make that leap.

This is not about rates.
This is not about products.
This is about how you...

In this episode of Miked Up, we sit down with Brent Houston, Chief Operations Officer at ARDRI and a founding member of the organization, for a deep conversation about leadership, innovation, and building a mortgage platform designed for the future.

With more than 30 years of experience across mortgage banking, real estate, portfolio lending, and asset management, Brent Houston represents a rare blend of traditional mortgage expertise and entrepreneurial vision. His career has been defined by i...

Income calculation has always been one of the biggest friction points in mortgage lending.

Commission income.
Variable income.
Self-employed borrowers.
Rental income.
Part-time and multi-job scenarios.

One miscalculation can derail an approval, delay a closing, or trigger a costly repurchase risk.

In this episode, we sit down with Jim Carroll of Partners Bank to break down everything originators and leaders need to know about Fannie Mae’s new Income Calculator — and why it may fundamentally c...

In this episode of The Mike’d Up Show, we sit down with Joseph V. Scorese — nationwide direct private lender, senior account executive at Park Place Finance, real estate investor, educator, and host of the Creative BRRRR Strategies Podcast.

Joe has funded over $100 million in DSCR, fix-and-flip, and asset-based loans — and he’s doing 35–50 units per month in a market where most loan officers are still trying to “figure out” non-QM.

But here’s what makes this conversation different:

This isn’t...

In this episode of Miked Up, we sit down with Adam Mason, President of Gershman Mortgage’s Residential Division, for a powerful conversation on what it really takes to build a mortgage company that lasts.

Titled “Mortgage Across Decades,” this episode explores how a generational independent mortgage bank stays competitive, profitable, and culturally strong in an industry defined by cycles, regulation, and rapid change.

Adam’s journey is anything but typical. Trained as a real estate attorney, ...

In this episode, Jeremy Davis, President of Mortgage at Southern Bancorp, breaks down why the future of customer acquisition in lending is built on connection first and conversion second. As the leader of the mortgage division for one of the nation’s oldest and largest Community Development Financial Institutions (CDFIs), Jeremy is redefining how lenders expand responsibly while staying grounded in mission.

Southern Bancorp hired Jeremy following a nationwide search, tasking him with expanding ...

Ed Powell, SVP & Licensed Regional Manager, Angel Oak Solutions | NMLS #407491
Customer acquisition in today’s mortgage market is no longer about volume alone—it’s about precision, trust, and meeting borrowers where they actually are. In this episode, we sit down with Ed Powell, Senior Vice President and Licensed Regional Manager at Angel Oak Solutions, to unpack what consumer direct lending really looks like when it’s done right.

Licensed across more than 25 states, Ed Powell has built a reput...

In this episode, we sit down with Eddy Perez, CMB, Founder and Chief Executive Officer of Equity Prime Mortgage (EPM), for a direct and timely conversation about leadership, accountability, and what it will take to win in the mortgage industry as we move toward 2026. This is not a discussion about surviving the market—it’s about eliminating excuses, building durable businesses, and leading with clarity when conditions get harder, not easier.

Based in Atlanta, Georgia, Eddy oversees all core fun...